1. Introduction
Your privacy is of great importance to PS in foodservice. In this privacy and cookie statement, we explain how we handle your personal data. We comply with the General Data Protection Regulation (GDPR) and other applicable laws and regulations.
Our principles are:
- We clearly define why we process personal data
- We only collect data that is necessary
- We request explicit consent where required
- We take appropriate security measures
- We respect your privacy rights
2. Processing of personal data
2.1 Data controller
PS in foodservice is the data controller responsible for processing your personal data:
PS in foodservice
Frisopark 2 – A12
6711 WZ Ede
Email: privacy@psinfoodservice.com
Phone: +31 (0)85 044 18 96
Chamber of Commerce number: 09088933
2.2 Legal bases for processing
We process personal data based on the following legal grounds:
- Performance of a contract
- Legal obligation
- Legitimate interest
- Your consent
3. Purposes of data processing
3.1 Contact
When you contact us, we process:
- Name
- Phone number
- Email address
- Company name
- Job title
- Content of your message
Purpose: Responding to your request and maintaining contact
Legal basis: Performance of a contract
Retention period: Up to 6 months after last contact
3.2 Webinars
For webinar participation, we process:
- Name
- Email address
- Phone number
- Job title
- Answers to questions
Purpose: Organizing and following up on webinars
Legal basis: Performance of a contract and consent
Retention period: Up to 6 months after the webinar, unless you consent to longer storage
3.3 Foodbook account
For your Foodbook account, we process:
- Name
- Email address
- Gender
- Account type
- Job title
Purpose: Access to the Foodbook platform
Legal basis: Performance of a contract
Retention period: Up to 12 months after account deletion
3.4 Newsletters
For newsletters, we process:
- Email address
Purpose: Sending newsletters
Legal basis: Consent
Retention period: Until you withdraw your consent
3.5 Mijn PS portal
For the portal, we process:
- Name
- Job title
- Company details
- Contact details
- Billing details
Purpose: Access to and use of the portal
Legal basis: Performance of a contract
Retention period: Up to 1 year after termination of services
Important:
Within the MijnPS portal, we do not use tracking cookies to analyze user behavior. We only process data necessary for the functioning of the portal.
3.6 Subscriptions
For subscriptions, we process:
- Name
- Company details
- Contact details
- Billing details
Purpose: Execution of the subscription
Legal basis: Performance of a contract
Retention period: 7 years (tax retention obligation)
3.7 Website usage analysis via HubSpot
With your consent, we analyze the use of our website via HubSpot.
Data processed:
- IP address or online identifiers
- Page views
- Click behavior
- Date and time of visit
- Pages visited
Purpose:
- Improving the website
- Gaining insight into usage
- More targeted communication
Legal basis: Consent
When a visitor identifies themselves via a form or email, website behavior may be linked to a contact record.
4. Cookies and tracking
4.1 What are cookies?
Cookies are small text files that may be stored on your device when visiting websites. We use cookies to:
- Ensure the website functions properly
- Analyze usage (only with consent)
4.2 Cookie choices
Upon your first visit, you can choose which cookies you accept:
- Functional cookies (necessary)
- Analytical cookies (optional)
You can adjust your preferences at any time via the cookie settings on our website.
4.3 Cookies used
Functional cookies (necessary)
- Google Tag Manager
Analytical cookies (after consent)
- Google Analytics
- HubSpot
4.4 Managing cookie settings
You can manage cookies via:
- The cookie banner (on first visit)
- Your browser settings
- Deleting cookies in your browser
5. Sharing of data
5.1 Processors
We work with:
- IT service providers
- Marketing agencies
- Consultants
- Webinar partners
We have data processing agreements in place with all processors.
5.2 Other parties
We do not share data with other parties unless:
- We are legally required to do so
- You have given consent
6. Security
We take the following measures:
- SSL/TLS encryption
- Access control and authentication
- Regular security updates
- Monitoring and logging
- Employee training
- Incident response procedures
7. Your privacy rights
You have the right to:
- Access your data
- Correct your data
- Have your data deleted
- Object to processing
- Data portability
- Restriction of processing
To exercise your rights:
Email: privacy@psinfoodservice.com
We respond within 1 month.
We may ask for identification.
For complex requests, we may extend this by 2 months.
8. Contact and complaints
Contact
For privacy-related questions:
Email: privacy@psinfoodservice.com
Phone: +31 (0)85 044 18 96
Complaints
Please submit your complaint to us first.
Not satisfied? Contact the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).
9. Changes
This statement may be updated.
We will actively communicate major changes.
Please check regularly for updates.
Current version: April 2, 2026